FAQs
Know It All
Welcome to the Beauty Help Center. I have compiled a list of common questions and answers in an effort to answer questions you may have about my services, my products, or my business. If you still can’t find an answer, please let me know and I will be happy to help you with whatever is on your mind.
How is Makeup By Sherill different from other makeup artists?
During the consultation or trial session, I will understand her requirements and go through the expectations of the outcome with her. I will recommend styles suitable for her wedding dresses and the latest trends or classic looks. The packages will be explained in detail before she pays the deposit payment. There will not be hidden charges, which she is not aware of. I believe in putting myself before my clients, and I avoid putting my clients in dire situation, which I will not be comfortable to experience it myself. I believe in treating each other with respect. I will share skincare preparation with her, before & after makeup. I am focused on makeup and hairstyling details, in order for her to appear in her best presentation. For optimum results and bearing in mind of her sensitive skin, I will make sure my brushes and tools are cleaned for following days' appointments. My ultimate skill is to shape and define her features to enhance her natural beauty.
Which payment methods does Makeup By Sherill accept?
A deposit of $50 - $800 (per package tier) to confirm the time slot for the appointment, payment can be done by Paynow transfer or code. The balance payment can be paid by cash or using the same payment method, upon job completion. Unfortunately, in the event of delayed payment will incur extra charges, at a surcharge of $50, in addition to the balance payment. Do rest assured that all payment process will go through with the client before she confirms, and a full confirmation list will be sent by whatsapp, right after she has paid the deposit. A reminder will be sent to her 1 day before the appointment. It is suggested that she appoint someone that she trusts, to handle the payment for her, if she foresees herself having the busiest day on that day.
During these instances, after the cancellation by the client and she has paid the deposit, the deposit is non-refundable and there will be no refunds if the makeup artist's client decides to cancel/late for the appointment. The deposit is used to confirm the time slots that she has reserved. If the client has a change of mind, the deposit that she has paid will be kept as credits for her next booking, subject to the availability of time slots by the makeup artist. A cancellation list will be sent to her, with a record of credits she is entitled to for her next booking. The deposit payment that the client has paid will remain as credits. After the cancellation, new prices are decided by the makeup artist and may not remain the usual price as it has been quoted for the first time. The credits are transferable.
Can I pay the balance payment only by the end of the day or when I have the time to do so?
For the balance payment, it has to be paid right after the 1st makeover session is completed. The balance payment can be paid by cash or same payment method. For instances such as delay of payment will incur extra charges, at $50, in addition to the balance payment.
Do the prices change over time?
​If you have not confirmed the booking before the price revision, the prices will change but still remain affordable and reasonable.
Is the deposit refundable if the client decides to cancel/late for the appointment?
Is Sherill professionally trained, certified in Makeup Institution or self-taught?
Allow me to have a brief introduction of myself. To further my interest and skills in the makeup profession, I have completed a comprehensive diploma course, in Professional Bridal Makeup Artistry from The School of Makeup and have successfully yet proudly graduated in the year 2008. Passionate in the beauty industry, I have decided to pursue a career as a Professional Makeup Artist with international brands. I believe in incorporating the skill set taught in the Makeup Institute and while being professionally trained by International Makeup Artist across the border. Having equipped with years of experience enhanced my skill set to a higher level. Every makeover comes with a thrilling yet satisfying experience! Even more when clients expressed their satisfaction & gratitude after their makeover. Interacting with clients and gaining their trust and loyalty over the years have motivated me to stay put in the same profession, whilst sharing my expertise with them! Across the makeup brands, I have touched base with international models for fashion shows, experienced with skin tones of different brides for bridal makeup services, as well as bridal entourage makeovers! Time is an essence, I am trained professionally under timely execution and precision during my experiences with the luxury brand group. It was then decided that I run Makeup By Sherill, shortly after I left, as a Freelance Makeup Artist! I do enjoy the time flexibility! Do rest assured that the makeup products that I am using, are renowned brands from the luxury group. I am familiar with the brands that I used, and I have full faith in the performance of the products that it delivers.
As compared to a guest look, which is lesser in cost and thus the lesser hour is provided. Lesser hour does not mean lesser attention. It means makeup and hairstyles have limited choices, and it requires lesser time to complete. Bridal look requires more time to complete, as it involves more technique used on the makeup style and hairstyling. The skincare and cosmetics products used are different for the bridal package as well. When it comes to making a decision, it all depends on the needs and budget of my clients. Whether you need that extra attention given to the makeup and hairstyle for that day. After all, it's a once in a lifetime experience for the brides to be!
Still have a question? Contact me now and we’ll get back to you ASAP.